# Knowledge layer

*The org context that grounds every outcome.*

Services ground their work in your org's knowledge layer.

## Documents

Uploaded and connected documents are parsed, categorized, and embedded into a
per-workspace **vector namespace** that services query for grounding. A
redaction / PII pipeline runs over ingested content.

## Business profile

Each org has a **business profile** capturing its purpose, industry, best
practices, policy backbone, philosophy, geography, activities, and client types.
Tredy also maintains a refreshable **company brief** — a generated summary of your
org's teams, services, and risks — that services can draw on.

## Brand voice

**Brand voice** is available as a service capability (used by the marketing and
creative services) so generated content sounds like your organization.